What are your payment options?

We support payment by Credit Card, Debit Card, and PayPal for our recurring monthly and annual subscription plans.

Credit and Debit Card payments are processed by Cybersource and fully SSL-encrypted with Entrust

Do you offer a money-back guarantee?

Lite and Pro plans have a 7-day money-back guarantee for new customers purchasing their first ever subscription plan. To apply for a refund please contact support

Do you offer offline billing?

We can offer offline billing for annual plans at the Pro level and above. To set-up an offline plan, please contact support

Can I have a PDF invoice for my subscription payment?

PDF invoices are available when logged on to your Majestic account at the invoices page.

How do I cancel my subscription plan?

For paypal users - log into your paypal account and cancel the subscription plan. You can find details of how to do this on our paypal subscription cancellation page

For users paying by credit card - Monthly plans can be cancelled by visiting the "My Subscriptions" page, and selecting the "Cancel Subscription" option next to the relevant subscription.

I require additional resources and power, what can you offer me?

We support simultaneous subscriptions so if you need more power and resources you are able to add another subscription to your plan. In order to do this sign up to another plan as usual and our system will take care of the rest. All plans on your account will be subject to automatic rebilling, so simply cancel the additional plan when it is no longer required to return to normal service.

How do I view my current subscriptions?

The "My Subscriptions" page lists currently active and recently cancelled subscriptions in greater detail.

How do I change my Credit Card details?

To change your card details, please select your subscription here and choose the 'Change Card Details' link.

For assistance with this process, please contact support.